Articles

Francois Brill

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Writing original articles based on my perspective and experiences over the years has provided me with the opportunity to learn and grow. My articles have been features in publications like UX Collective and Muzli by InVision.

The start of a new era for Responsive Web Design

Francois Brill

7 min

22 October 2021

There is a new era of Responsive Web Design on the horizon. We get to a fundamental shift in how we build interfaces approximately once a decade, and we're just about at that point where the industry is being pushed through to the next phase to provide us with purpose built tools for the new challenges we face.

Define your process for building better products

Francois Brill

10 min

01 October 2021

Weather we build something from scratch or we keep adding to existing products, there’s a lot to consider. As the saying goes, we “eat the elephant — one bite at a time”. But how does that work, exactly? Surely some processes are more efficient, inclusive and repeatable than others.

Why would we care about user onboarding?

Francois Brill

7 min

21 January 2021

Craft your user onboarding experience to help users achieve their desired outcomes. Retention resonates from nailing this!

Why the fuss about “static” sites?

Francois Brill

6 min

09 July 2020

Static sites has certainly received a lot of attention in the last while and while I appreciate all the benefits it might bring, I consider that it might not always be the right approach for all sites and all teams.

Building products with the right inputs, outputs and outcomes

Francois Brill

6 min

09 March 2020

Create a repeatable and predictable process by focussing on the right inputs, outputs and outcomes to solve customer problems faster.

Building products in an age of ambiguity

Francois Brill

7 min

21 May 2019

Businesses as we know it keep evolving and industries are being disrupted all the time by introducing new digital processes to optimise stagnant business processes. With this ever evolving business landscape it brings with an age of ambiguity that very few businesses are equipped for, the good news is design has been dealing with ambiguity for centuries..

Finding your feet as a UX designer in the post-commodity design world

Francois Brill

6 min

13 April 2019

People love the way things look and work. Design started out as the “bells and whistles”, the splash of proverbial paint we add at the end of a process. The problem is that the design was added at the end of a process, this needs to change, we need to change and UX Design is the answer.

A new operating model to succeed in the digital world

Francois Brill

14 min read

16 February 2018

As digital becomes the way to operate in industry after industry, we need to re-evaluate our operating model. We need to see what this offers and how we can adopt these practices and new ways of working through the necessary changes to not just keep up but thrive in the digital world...

(Asking the right) Questions is the starting point of Innovation

Francois Brill

5 min read

20 September 2017

In today’s world of exponential change, innovative companies must have a culture of inquiry. This Inquiry and embracing a culture of asking questions often become the starting point of innovation. Inquiry enable us to organise our thinking around what we don’t know…

Rediscover your creativity by being playful

Francois Brill

5 min read

04 June 2017

Growing up we all have a connection to our creativity that is either developed or ignored. We’re not considering what someone will say about our creation or idea and what their opinion will be, we just create, for ourselves. Somewhere along the way we’re influenced by other's opinions and start second guessing ourselves, our creativity...

How Design Thinking impacts the way teams work

Francois Brill

7 min read

10 May 2017

Design has a powerful quality that renders desirability and appeals to both the products and services we use and create. Companies, now, aspire to ‘think’ like designers. Design thinking helps us to understand how to bridge the gap between thinking and doing in an effort of deepening what we know and widening the impact of what we do...

A Design Thinker’s Toolkit

Francois Brill

6 min read

10 May 2017

The rise of Design Thinking corresponds to a culture change. What excites the best thinkers today is the challenge of applying their skills to problems that matter. They search out the problems that allow them to work at the cutting edge, this is where they are most likely to achieve something that has not been done before. This toolkit helps you get started on this journey...

Taking a user-centric approach to design for micro-moments in a multi device world

Francois Brill

6 min read

13 September 2016

We no longer live in a world where we have a user’s attention for long periods at a time. Life is happening in a multitude of micro-moments, and not only at certain hours of the day, it keeps going, it never stops and we live like this every waken hour of our day...